BSIS0/IEC 30105-2:2024 BSl Standards Publication Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 2: Process assessment model (PAM) bsi. BSIS0/IEC30105-2:2024 BRITISH STANDARD National foreword This British Standard is the UK implementation of IS0/IEC 30105-2:2024. It supersedes BS IS0/IEC 30105-2:2016, which is withdrawn. The UK participation in its preparation was entrusted to Technical Committee IST/60/3, IT-enabled Services/Business Process Outsourcing. A list of organizations represented on this committee can be obtained on request to its committee manager. Contractual and legal considerations This publication has been prepared in good faith, however no representation, warranty, assurance or undertaking (express or implied) is or will be made, and no responsibility or liability is or will be reasonableness of this publication. All and any such responsibility and liability is expressly disclaimed to the full extent permitted by the law. This publication is provided as is, and is to be used at the recipient's own risk. The recipient is advised to consider seeking professional guidance with respect to its use of this publication. This publication is not intended to constitute a contract. Users are responsible for its correct application. @ The British Standards Institution 2024 Published by BSI Standards Limited 2024 ISBN978 0539183696 ICS 35.020 Compliance with a British Standard cannot confer immunity from legal obligations. This British Standard was published under the authority of the Standards Policy and Strategy Committee on 30 June 2024. Amendments/corrigenda issued since publication Date Textaffected BS IS0/IEC 30105-2:2024 IEC International ISO Standard IS0/IEC 30105-2 Second edition Information technology IT Enabled Services-Business Process 2024-06 Outsourcing (ITES-BPO) lifecycle processes Part 2: Process assessment model (PAM) Technologies de I'information - Processus du cycle de vie de la delocalisation du processus d'affaires des services activés par IT - Partie 2: Modele d'évaluation du processus (PAM) Reference number IS0/IEC 30105-2:2024(en) IS0/IEC2024